Privacy Policy
Privacy Policy
DM Nexa Marketing (“we”, “our”, or “us”) operates https://dmnexamarketing.com (the “Site”). As a professional digital marketing agency specialising in SEO, social media marketing (SMM), content creation, content marketing, graphic design, web development, web design, logo design, and online reputation management, we are committed to safeguarding your privacy. This policy clearly outlines how we collect, use, share, and protect your personal data, in full compliance with UK data protection laws including the UK GDPR.
Data Collection
We collect only the personal data you provide voluntarily, such as your name, email address, telephone number, company details, and project information (e.g., website URLs or SMM campaign objectives), when you submit enquiries through our contact forms or request consultations. For clients, this may include business-related data like analytics metrics to support tailored SEO strategies or web development projects. We also automatically collect technical information, such as IP address, browser type, device details, and Site usage patterns, via cookies to optimise our services and enhance your experience.
Use of Your Data
We use your information to respond efficiently to enquiries, develop custom digital marketing strategies that deliver results, and manage client projects effectively. This includes analysing Site performance for continuous improvement and refining campaigns based on performance insights. All processing is justified by legitimate business interests, contractual requirements, or your explicit consent, ensuring you retain full control.
Cookies and Tracking Technologies
Essential cookies enable key Site functions, such as secure form submissions. Analytics cookies (e.g., Google Analytics) provide valuable performance data aligned with our marketing expertise. Optional marketing cookies allow for personalised content where you choose to enable them. You can manage these preferences through your browser settings or our cookie consent banner; disabling non-essential cookies will not affect core functionality. We adhere strictly to UK cookie regulations and do not sell cookie data.
Data Sharing and Transfers
Your data is shared exclusively with trusted, contractually obligated third-party providers, such as secure hosting services for web projects, email platforms like Google Mail, or analytics tools, who meet our high standards. We never sell your data. Sharing occurs only for legal obligations, protection of rights, or in business transitions, with prior notification where practicable. International data transfers are protected by mechanisms like Standard Contractual Clauses to maintain UK-equivalent safeguards.
Security Measures
Data protection is paramount, particularly for sensitive marketing assets. We employ industry-leading SSL encryption, role-based access controls, advanced firewalls, and regular security audits to prevent unauthorised access, loss, or breaches.
Your Rights
Under the UK GDPR, you have the right to access, rectify, erase, restrict processing, or request portability of your data. Contact us at info@dmnexamarketing.com, we will verify your identity and respond within one month.
Data Retention
Enquiry data is retained for two years to facilitate potential engagements. Client records are kept for the duration of the project plus 2 years to comply with legal requirements, after which data is securely deleted or anonymised.
Children’s Privacy
Our services are directed at businesses and individuals aged 19 and over. We do not knowingly collect data from children and will delete any such data immediately if discovered.
Policy Updates
This policy may be updated to reflect legal changes or service developments, with revisions posted here. Continued use of the Site indicates acceptance.
Contact Information
For privacy matters, reach our Data Protection Officer at info@dmnexamarketing.com, or via the Site’s contact form. At DM Nexa Marketing, your trust underpins our success.